COVID-19: Important information for visitors to Forensicare

COVID-19: Important information for visitors to Forensicare

Updated: 5 August 2021

In response to the State Government’s announcement of a 7-day lockdown to help contain a COVID-19 outbreak, we have closed visits to Forensicare services until further notice.

Community Forensic Mental Health Service 

The Paul Mullen Centre (Community Centre) will be closed during this lockdown period. 

Any face-to-face appointments that are scheduled over the lockdown period will either be rescheduled or conducted via telehealth. 

Please contact the Community Centre on 9947 2500 if you need any assistance with arranging a telehealth appointment or to reschedule. 

Prison Services 

Visits to consumers in our prison services remain closed. 

Check the Corrections Victoria website for more information on visiting prisons. 

Professional visitors will need to get in touch with their Forensicare contact to confirm if and when visits can go ahead. 

Thomas Embling Hospital 

Visits for consumers at the hospital will be paused during this lockdown period. 

Options for staying in touch 

Family and carer connections are a very important part of a consumer’s recovery journey. 

To ensure you can say in touch with your family or friend at the hospital, we are offering: 

Access to Skype for all patients on all units. Skype is an application (or “app”) that allows people to speak via a video link over the internet. Skype can be used on computer, mobile phone (Apple or Android) and tablet devices. Use for video calls is free. For information about Skype, please visit www.skype.com

If you’ve never used Skype before or are having trouble using it, please get in touch with the unit social worker. While we advise you to avoid attending the hospital as much as possible, if you are unable to access a phone or the internet, we can facilitate you using Skype in a room near the reception area of the hospital. 

Phone calls: You can also make contact with your loved one by calling the unit they are on directly. Speak to the treating team for contact details. 

Where can I get up-to-date information on COVID-19? 

Stay up-to-date with the latest COVID-19 information via the DHHS website: 

Latest announcements 

Case locations and outbreak sites 

Where to get tested 

Victorian restriction levels 

How to stay safe 

If you are at risk of COVID-19, or are concerned about your symptoms, you can also call the COVID-19 hotline 1800 020 080. 

More information 

For more information on visiting Forensicare, please contact: 

  • Thomas Embling Hospital reception team on 9495 9100 
  • Community Forensic Mental Health Service reception team on 9947 2500 
  • Visit the Corrections Victoria website 

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